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October 10th, 2008, 06:35 PM
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Apprentice
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Join Date: Sep 2008
Posts: 14
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ToolTipFixer: explorer freezes after Win unlock
Good afternoon dear NeoSmart support!
I've a problem and it started just after I installed ToolTipFixer. I always use Win+L to lock my session if I go somewhere. And after I come back(5-6 minutes) and enter my password to unlock my Windows session, explorer freezes for 1-2 minutes. I can't yet provide you a screenshot, but it's like:
1. All the taskbar is grey with empty regions(instead of application tabs, clock and Start button).
2. Win+R, Ctrl+Esc doesn't work, so I can't access Run or Start menu.
I have the same situation at home and at work.
I use Windows XP SP2 (x86 at work and x64 at home).
I use ToolTipFixer.exe with size 61952 bytes and modification date 20.08.08 23:54.
P.S.: Thank you very much for this program, it really helps me with the toltips, but explorer freezing is a little boring...
Addendum:
Here are the screenshots:
1. If active application was left MyEclipse IDE:
2. If active application was left FAR Manager:
3. If active application was left notepad:
So after I unlock the comp(even after 10 seconds after locking - just checked), I see this picture. Alt+TAB works well, all applications work, but I can't access the taskbar and Start menu.
If I kill explorer.exe process, and rerun it again - the taskbar is normal, of course. BUT till the next lock of the computer.
Please help. Thanks in advance.
Last edited by Makaveli213; October 13th, 2008 at 01:21 PM.
Reason: Automagically-merged double-post.
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October 11th, 2008, 06:43 AM
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Grey Wizard
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Join Date: Apr 2008
Location: Phoenix, Arizona (USA)
Posts: 732
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Have you tried a system restore point to correct the issue?
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Justin
CompTIA A+ / Network+ / Security+ Certified
Dell XPS 210, Core 2 Duo @ 2.40 GHz, 2 GB PC2-5300 667 MHz, 320 GB SATA, DVD/CD-RW, OS: Vista Ultimate. Dell Insprion 1525, Core 2 Duo @ 1.66 GHz, 2 GB SOPC2-5300 667 MHz, 120 GB SATA, DVD/CD-RW, OS: XP Home, Vista Home Premium.
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October 11th, 2008, 02:35 PM
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Apprentice
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Join Date: Sep 2008
Posts: 14
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How can it help me? I don't understand... Do you mean to uninstall the ToolTipFixer?
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October 11th, 2008, 06:01 PM
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Moderator
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October 11th, 2008, 07:00 PM
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Grey Wizard
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Join Date: Apr 2008
Location: Phoenix, Arizona (USA)
Posts: 732
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Mak, he's trying to uninstall it... not install the newest version. Apparently there's a bug somewhere. Anyway, give system restore a shot, perferably to a time before TTF was installed if possible.
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Justin
CompTIA A+ / Network+ / Security+ Certified
Dell XPS 210, Core 2 Duo @ 2.40 GHz, 2 GB PC2-5300 667 MHz, 320 GB SATA, DVD/CD-RW, OS: Vista Ultimate. Dell Insprion 1525, Core 2 Duo @ 1.66 GHz, 2 GB SOPC2-5300 667 MHz, 120 GB SATA, DVD/CD-RW, OS: XP Home, Vista Home Premium.
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October 11th, 2008, 07:41 PM
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From what i understand he is getting issue with Explorer Freezing while using TTF. Uninstalling it is simple. Just remove it with the uninstaller provided. From what i gather he is trying to see if this is a bug with TTF causing Explorer to freeze or something else.
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October 12th, 2008, 08:41 AM
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Apprentice
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Join Date: Sep 2008
Posts: 14
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Originally Posted by Makaveli213
From what i understand he is getting issue with Explorer Freezing while using TTF. Uninstalling it is simple. Just remove it with the uninstaller provided. From what i gather he is trying to see if this is a bug with TTF causing Explorer to freeze or something else.
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You're absolutely right!
About your link... I already use this version(as you can see from the size and date of exe file, mentioned above).
Where is the author of the program?  I really want to know his opinion, or at least to hear the other users - do you face the same problem?
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October 12th, 2008, 01:08 PM
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Moderator
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I dont face the same problem. I have forced my computer to Lock with Win+L and have yet to experience this issue you talk about. Computer Guru is the creator of the software. Sadly he is a very busy man.
He is still working on 2 seperate software packages to be released at some point in the future along with life, work and all that other stuff. So he doesnt get to visit often cause he is busy. But i will see if i can get his attention for ya.
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October 12th, 2008, 11:00 PM
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Apprentice
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Join Date: Sep 2008
Posts: 14
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October 13th, 2008, 02:12 AM
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Grey Wizard
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Join Date: Apr 2008
Location: Phoenix, Arizona (USA)
Posts: 732
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Originally Posted by J-Pro
I've a problem and it started just after I unstalled ToolTipFixer.
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Ok, that bit threw me off a bit, but I don't think uninstalling software should cause an issue like that. Until CG can help you, really all we can say is to either download the latest version or resort to a system restore point.
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Justin
CompTIA A+ / Network+ / Security+ Certified
Dell XPS 210, Core 2 Duo @ 2.40 GHz, 2 GB PC2-5300 667 MHz, 320 GB SATA, DVD/CD-RW, OS: Vista Ultimate. Dell Insprion 1525, Core 2 Duo @ 1.66 GHz, 2 GB SOPC2-5300 667 MHz, 120 GB SATA, DVD/CD-RW, OS: XP Home, Vista Home Premium.
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October 13th, 2008, 01:18 PM
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Apprentice
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Join Date: Sep 2008
Posts: 14
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I've understood what I've wrote wrong in my first post... It was meant as "after I INstalled ToolTipFixer" instead of "unstalled". Just my mistype. Sorry for that. (too bad I can't edit previous posts to correct the main one)
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October 13th, 2008, 01:21 PM
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Mostly Harmless
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Join Date: Apr 2006
Location: The Great Middle East
Posts: 6,839
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You can, just not after several days have passed
Sorry for the lack of activity recently, I simply haven't enough hours in the day to keep up with everything these days...
Work (research & development in C), School (5 different term projects, and midterms coming up), life, and NST (believe it or not, several programs are 100% finished and just sitting around waiting for me to publish them) are just too much to fit everything in as nicely as I would like.
Back to the problem at hand:
ToolTipFixer's source code is very, very simple. All it does is take all on-screen dialogs of type Tooltip and make them show on top of anything else.
I highly doubt TTF2 is causing your problem - most likely its (correct) behavior is conflicting with incorrect behavior from another program on your system.
There may be a way to find out:
Boot into SafeMode, and do Start -> Run -> Services.msc <ENTER>
Find "ToolTipFixer" and run it.
Lock your PC, unlock it, and see if the problem still occurs.
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Mahmoud Al-Qudsi, Director
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October 13th, 2008, 01:21 PM
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Fixed in the first post.
Being a Mod has some privledges.
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October 13th, 2008, 01:27 PM
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Mostly Harmless
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Join Date: Apr 2006
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I was just about to update it 
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Mahmoud Al-Qudsi, Director
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October 13th, 2008, 06:09 PM
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I edited it as you were posting. 
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